The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming. Our core values include Passion, Authenticity, and the Desire to Make a Difference.
Both a cover letter and corresponding resume detailing how you meet the minimum and preferred qualifications for this position are required. You can upload these documents when you create an applicant profile.
Salary and Benefits: This is a full-time, benefited Professional l level position. Starting salary range: $41,670.00 - $47,105.00/annually, depending upon experience.
Job Summary: Core responsibilities of this position include:
Student Services Specialists provide exemplary service to students, families, and the community, and serve as a primary support for general inquiries and navigating all aspects of the student enrollment and financial aid process. This position requires a wide breadth as well as depth of knowledge in multiple areas within and related to Student Services, most specifically Enrollment Services, Registrar (student records/registration), and Financial Aid, as well as Student Success Coaches, GEAR UP, Student Life, and Student Accounts. Student Services Specialists work closely with students in all stages of their educational journeys, provide financial aid advising, and help students understand and resolve registration holds and financial aid verifications and appeals. Student Services Specialists must thoroughly understand, interpret, and effectively communicate complex institutional policies and financial aid regulations on a regular basis.
Other tasks may be assigned based on contemporary institutional need.
For information about Cheyenne, visit http://www.lccc.cc.wy.us/about/welcome.
Essential Functions: – this position is Exempt, is not eligible for compensatory or overtime pay provisions of the FLSA. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned).
Provide knowledgeable and thorough service to students and stakeholders by maintaining a current and accurate understanding of applicable policies, procedures, and regulations, and by communicating them effectively to students and stakeholders (using variety of communication methods including in-person, phone, chat, and email)
Maintain document and data confidentiality and integrity by keeping organized, accurate records in accordance with departmental, institutional, or regulatory policies, requirements, and standards.
Maintain high levels of inter-team and intra-team accountability by contributing to a teamwork environment (Sub bullets - mention punctual, reliable, communicating, resources)
Maintain high level of technology understanding and usage, and assist students/stakeholders in using technology, by efficiently learning and utilizing a variety of systems such as LCCC's Student Information System, CRM, and student success management tools, and various student systems/software.
Other duties as assigned (based on contemporary institutional need)
Knowledge, Skills, and Abilities:
Knowledge
Skills
Abilities
PHYSICAL/MENTAL DEMANDS –
NOTE: This position description is a general description; it is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of the College are expected to perform other tasks as assigned by their respective supervisor/manager regardless of job title or routine job duties.
EDUCATION & EXPERIENCE REQUIREMENTS:
Minimum Qualifications:
Preferred Qualifications:
If you are selected for the position, your appointment is contingent upon successful completion of a background check. LCCC reserves the right to end this employment agreement should the results of your background investigation not be successful.
LCCC DOES NOT SPONSOR H1B VISAS
Equal Opportunity Employer
Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.
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