The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming.  Our core values include Passion, Authenticity, and the Desire to Make a Difference. 

Both a cover letter and corresponding resume detailing how you meet the minimum and preferred qualifications for this position are required. You can upload these documents when you create an applicant profile.

• Hours of Work: Monday – Friday 8:00am to 5:00pm. 
• Screening will begin ASAP and continue until the position(s) is filled. For full consideration, please apply by April 18th, 2024. 
• Start date to be determined, but as soon as practicable after the hiring/interview process

Salary and Benefits: This is a full-time, benefited Classified 7 level position. Starting wage range: $22.05 - $24.91/hourly, depending upon experience.

• Educational Benefits for the employees and dependents
• Tuition Reimbursement
• 17 Paid Holiday/Closure Days
• Two Paid Personal Days
• Healthcare/Dental/Vision/Life Insurance
• Generous Retirement Benefits - 14.62% Employer Paid/4% Employee Paid
• Paid Vacation and Sick Leave
• Onsite Childcare Center
• Professional Development Opportunities

JOB SUMMARY: 

TThe Housing Occupancy and Retention Specialist works with Academic Affairs, Enrollment Services, Marketing & Communications, and Residential Living & Learning team members to maximize on-campus housing occupancy and resident retention.

For information about Cheyenne, visit http://www.lccc.cc.wy.us/about/welcome.

ESSENTIAL FUNCTIONS: – this position is Non-Exempt, i.e., is eligible for compensatory or overtime pay provisions of the FLSA.  This listing of essential duties is not all-inclusive, but representative; other duties may be assigned).

• High touch interactions with potential on-campus residents which may include phone calls, emails, text messages, and tours.
• Provides personal follow-up with all potential on-campus residents at all stages of the recruiting cycle to ensure clarity of processes, answer questions and provide excellent customer service.
• Assess processes with regards to residential recruitment strategies and develop and implement improvements.
• Collaborate and work closely with Enrollment Services, Marketing & Communications, and other college departments as necessary.
• Attend appropriate recruitment events to sell the on-campus experience.

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent customer services skills
  
• Excellent communication skills
  
• Sales experience
  
• Closing the deal experience

PHYSICAL/MENTAL DEMANDS:

• To successfully perform the essential functions of this position, an employee must be able to maintain appropriate composure and necessary confidentiality with regard to both future and current student data; documents; issues; etc., and respect privacy needs of students
• The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required
• While performing the functions of this position a variable work schedule may be required including long work days, evenings, and some weekends needed
• There may be multiple/daily instances of prolonged sitting, standing, and personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer monitor 
• Frequently life and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds; a team life technique is required for lifts exceeding 50 pounds
• The overall work environment requires the mental ability to shift focal point quickly due to interruptions; an employee must be able to mentally track multiple projects and tasking as well
• The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds

The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds

NOTE: This position description is a general description; it is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform.  All employees of the College are expected to perform other tasks as assigned by their respective supervisor/manager regardless of job title or routine job duties.

EDUCATION & EXPERIENCE REQUIREMENTS: 

Minimum Qualifications:   

• Associate’s degree in business, event planning, marketing or related field of study from an institution accredited by one of the U.S. Department of Education approved institutional accrediting agencies OR three to five years relevant experience
• One-year experience in sales, marketing, recruiting, leasing, real estate, or similar experience
• Valid Driver’s License and driving record that provides the ability to be insured by the College’s insurance provider

Preferred Qualifications:   

• Bachelor’s degree in business, event planning, marketing or related field of study from an institution accredited by one of the U.S. Department of Education approved institutional accrediting agencies
• Three year’s experience in sales, marketing, recruiting, leasing/real estate, or similar experience
• Experience in student housing and/or higher education

If you are selected for the position, your appointment is contingent upon successful completion of a background check. LCCC reserves the right to end this employment agreement should the results of your background investigation not be successful.

LCCC DOES NOT SPONSOR H1B VISAS.

Equal Opportunity Employer

Laramie County Community College is an equal opportunity and affirmative action educational institution and does not discriminate on the basis of race, color, national origin, sex, age, religion, genetic information, political affiliation, disability, veteran status or sexual orientation in admission or access to, or treatment or employment in, its educational programs or activities.

http://lccc.wy.edu/

http://www.lccc.wy.edu/about/humanresources