Laramie County Community College

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Director, Institutional Research

Director, Institutional Research

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The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming.  Our core values include Passion, Authenticity, and the Desire to Make a Difference. 


A cover letter and copy of official/unofficial transcripts are required in order to be considered for this position.  These documents can be uploaded when you create your applicant profile.


Job Summary: 

Core responsibilities of this position include:

The Director, Institutional Research (IR), is responsible for the leadership and development of a comprehensive institutional research program to support the College’s mission and strategic initiatives.  Additionally, this individual leads efforts of IR staff to empower LCCC’s community and external stakeholders to use and understand data objectively, consistently, and with integrity for planning and decision-making purposes. Essential functions fall into four major categories:  reporting, research and analysis; data governance, quality and integrity; collaboration and committee service; and IR department operations.

Other tasks may be assigned based on contemporary institutional need.

Compensation: This is a Managerial 5 position. Starting salary: $66, 880-$71, 896.
Priority Screening Date: Position is open until filled. For full consideration, apply by July 8th, 2018. 
Starting Date: September 5th, 2018.
For information about Cheyenne, visit

Essential Functions

Essential Functions:  


Research, Analysis, and Reporting:

  • Develop, in consultation with college decision-makers, and implement an annual research agenda
  • Analyze academic, student and administrative data in support of data-informed decision-making
  • Conduct research and create reports on institutional effectiveness efforts, with emphasis on the College’s Key Performance Indicators (KPIs)
  • Proactively design and conduct, in collaboration with administrators, faculty and staff, research studies on issues related to continuous improvement efforts and in support of high-level planning and decision making
  • Query the college’s electronic database(s) to respond appropriately to ad hoc data requests from external and internal stakeholders

Data Governance, Quality and Integrity:

  • Chair the Data Quality Committee
  • Represent the College in state-level data governance, serving on the Wyoming Community College Data Governance/Institutional Research Council
  • Coordinate data changes, ensuring that both college and state processes are followed
  • Assist in identifying and correcting errors in the college’s electronic databases
  • Implement processes to ensure integrity, reliability, validity, accuracy, and confidentiality of data
  • Develop and implement systems and processes to ensure the availability of accurate, relevant information and data necessary for effective institutional planning

Collaboration and Committee Service:

  • Serve as a research/data resource person to governance committees, faculty, and staff
  • Serve as on the College Council, the Institutional Review Board, and other college committees as assigned
  • Serve as liaison with state and federal agencies and with statewide research organizations
  • Participate in institutional research professional organizations and keep abreast of national, state and local educational issues
  • Serve as the primary point of contact for requests from external entities for institutional reports
  • Collaborate with other members of the Institutional Effectiveness Division on division- and college-level assignments

IR Department Operations:

  • Maintain the highest levels of data management, including FERPA’s information privacy regulations, and institutional research ethical standards
  • Supervise all aspects of the day-to-day operations of the IR department
  • Select, train, supervise, and evaluate the work of departmental staff
  • Plan, develop, direct, and evaluate all Institutional Research functions, in collaboration with IR staff
  • Oversee the development and maintenance of documentation for IR office processes and reporting requirements
  • Develop and implement an annual IR office operational plan to support the College’s strategic priorities.
  • Prepare annual department budget request and oversee expenditures
  • Maintain up-to-date knowledge of evolving methodologies and practices in the field of institutional research, including analytical and presentation standards

Nonessential Functions:  

An employee in this position may perform some of these responsibilities on an infrequent basis:

  • Serve on committees not directly related to the essential functions of this position, such as screening committees
  • Participate in college-wide activities, such as the annual convocation

Knowledge, Skills, and Abilities:

Knowledge of:

  • Data, measures, and regular reporting cycles typical of higher education institutions
  • Research concepts, including data collection, analysis, reporting, and presentation methods
  • Current and emerging public policy issues in higher education, particularly as related to community colleges
  • Database systems, database and metadata management, and best practices in each of these areas
  • Project development and management principles and best practices
  • Data visualization concepts and resources
  • Relevant computer software applications, including spreadsheets (e.g. Excel), business intelligence packages (e.g. SAP Business Objects), data presentation tools (e.g. Tableau), or analytics software
  • Continuous improvement principles and best practices
  • Federal reporting regulations and confidentiality requirements, including, but not limited to, the Family Educational Rights and Privacy Act (FERPA) and the Gramm Leach Bliley Act (GLBA)


Skills and Abilities to:

  • Professionally and effectively communicate in writing, orally, and visually with diverse populations
  • Effectively choose and utilize appropriate presentation and communication tools
  • Compile and report accurate data to meet reporting deadlines
  • Accurately read, interpret, and explain data and research results in a variety of formats
  • Simultaneously and successfully manage multiple projects
  • Productively manage time, stress, and resources in a high-work-volume environment with strict deadlines
  • Establish and maintain cooperative working relationships with those contacted in the performance of duties
  • Independently perform professional work involving judgment in the interpretation and application of data to the programs and services of the college

Physical/Mental Demands: 

  • There may be daily instances of prolonged personal computer use that would include keyboard and/or mouse usage, viewing a computer monitor, and sitting for extended periods of time
  • While the essential functions of this position are mostly sedentary, an employee would frequently be required to move around the assigned work space as well as within hallways, meeting rooms, and other parts of the campus facilities
  • There will be multiple occurrences of sudden, urgent demands on this position; therefore this position requires the mental ability to be flexible and adjust priorities rapidly to meet critical deadlines
  • Specific vision abilities required by this position include close vision and ability to adjust focus
  • The overall work environment requires the ability to shift mental focus quickly due to interruptions; an employee must be able to mentally track multiple projects and tasks
  • The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds



  • Master’s degree from a regionally-accredited college or university in a research-intensive field, (such as, but not limited to, statistics, economics, social sciences, or information sciences), with at least six (6) graduate credit hours in statistics or research methods
  • At least three (3) years of directly related full-time experience working at a college or university
  • Demonstrated expertise in research design, particularly as it relates to continuous improvement efforts
  • Demonstrated expertise in conducting research on topics related to student success
  • Proficiency in working with relevant software applications, including spreadsheets (e.g. Excel), business intelligence packages (e.g. SAP Business Objects), data presentation tools (e.g. Tableau), or analytics software
  • Strong problem solving skills
  • Strong quantitative and qualitative research skills
  • Strong written and verbal communication skills
  • Strong presentation skills, especially in regard to presenting data and statistical results to a variety of audiences



  • Three years of directly related experience working at a community college
  • Post baccalaureate certificate in institutional research from a regionally-accredited college or university
  • Experience in survey design and administration, including needs assessments for program development
  • Experience supervising personnel
  • Experience managing a department budget
  • Experience in data governance
  • Experience in policy development




Equal Opportunity and Affirmative Action Employer


Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.


The College has a designated person to monitor compliance and to answer any questions regarding the college’s non-discrimination policies:  Please contact: Title IX and ADA Coordinator, Room 205B, Pathfinder Building, 1400 E College Drive, Cheyenne, WY  82007, 307-778-1217,