Laramie County Community College

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Specialist, Campus Operations, Albany County Campus

Specialist, Campus Operations, Albany County Campus

ID 
2018-2259
# of Openings 
1
Job Location 
US-WY-Laramie
Posted Date 
5/29/2018

More information about this job

Overview

The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming.  Our core values include Passion, Authenticity, and the Desire to Make a Difference. 

 

A cover letter detailing how you meet the minimum and preferred qualifications for this position is required. You can upload a cover letter when you create an applicant profile.

 

Job Summary: 

Core responsibilities of this position include:

The Specialist, Campus Operations position is a full time position directly responsible for supporting the afternoon and evening operations of the Albany County Campus. This position will promote a professional environment and be the first point of contact for general campus inquires; cashier responsibilities; campus operations; and scheduling of campus room usage. This position’s operational responsibilities include but are not limited to routine technology support; campus event coordination/scheduling; classroom setup; light building and grounds maintenance; administrative support functions; campus safety support; and assisting in setting up and arranging space for event/room rentals. This position is also responsible for coordinating building needs; providing assistance to guests, students, and employees; contacting snow removal when needed; removal of full/overflowing trash receptacles; responding to potential emergencies; and locking the campus at the end of the day. This position requires a variable work schedule including long workdays, evenings, and weekends as needed.

Other tasks may be assigned based on contemporary institutional need.

 

 

Compensation: This is a Classified 4 position. Starting wage placement: $13.39/hr.-$15.40/hr. 

 

Priority Screening Date: Position is open until filled. For full consideration, apply by June 17th, 2018.

 

Starting Date: July 30th, 2018.

 

For information about Cheyenne, visit http://www.lccc.cc.wy.us/about/welcome

Essential Functions

Essential Functions: 

 

Information Technology Responsibilities:

  • Aid in classroom IT issues by providing basic level IT support and troubleshooting
  • Support classroom logistics including moving or relocating classroom assignments as needed
  • Support the IT department in the purchase and set up for new computers and computer components
  • Maintain full inventory for computers, printers, and audio visual equipment; assist in ordering toner and supplies when needed
  • Fix issues with photo copiers and printers and schedule support when needed

Campus Event and Meeting Responsibilities:

  • Schedule room requests for outside parties, prepare and send invoices, receive and post/process payments
  • Work with purchasing on necessary contracts as required for ACC room rentals
  • Facilitate campus room and building scheduling including communication, instructions, and coordination of campus events, courses, and rentals
  • Support faculty and staff on all event set ups for meetings, classes, and club activities; some which may occur on weekends
  • Troubleshoot logistical or room scheduling conflicts including relocating, using alternative rooms, and communicating the changes to necessary individuals
  • Respond to reports of inoperable equipment or technology, formulate alternate solutions such as room changes if the issue cannot be resolved
  • Participate in the management and organization of the event calendar including facilitating communication across multiple departments (IT, Grounds, Faculty, Administration)

Building and Grounds Responsibilities:

  • Monitor the ACC campus facilities for cleanliness, damage, furniture organization, and safety concerns
  • Clean up any spills, trash overflows, and re-arrange furniture as needed to ensure a professional appearance of the campus
  • Routinely inspect bathrooms to ensure they are properly stocked with supplies
  • Monitor weather conditions and coordinate with snow removal services for a safe parking lot and sidewalks during night classes
  • Monitor building and ground conditions for any need for repairs, promptly report repair concerns to administration

Administrative Support Responsibilities:

  • As needed this position will provide administrative support and back up for ACC administrative functions
  • Provide a professional and welcoming environment to meet and greet students, visitors, and employees
  • Support the maintenance of calendars for campus events, coordinating schedules, and making appointments for supervisors
  • Assist in data input and reporting
  • Assist in reception support by answering phone calls directing student, parent, and community member inquires to the appropriate department; provide coverage as needed
  • Assist in other general administrative or general campus duties as assigned
  • Maintain office inventory, including ordering/disbursement of forms, office supplies, and copier supplies
  • Manage correspondence and distribution of campus mail to appropriate departments

Cashier/Accounts Receivable Responsibilities:

  • Facilitate receiving and posting student tuition payments as well as incoming campus funds
  • Assist with student account inquiries
  • Coordinate with ACC campus peers and Cheyenne campus accounting office to resolve past due accounts and maintain accurate records
  • Assist supervisors in campus petty cash management including balancing, dispersing, and reconciling cash boxes
  • Coordinate and prepare bank deposits including scheduling armored courier services
  • Assist in maintaining ACC colleague reconciliation reports including attaching campus deposits and receipts
  • Maintain assigned P-Card and reconcile receipts to statement on a monthly basis
  • Process invoices and request PO's as requested by supervisor

Campus Safety Responsibilities:

  • Monitor the overall safety of the ACC campus via performing no less than two building sweeps per shift and monitoring security cameras as needed
  • Respond to safety concerns and medical issues; responsibility limited to: reporting incidents to the necessary emergency authorities, reporting to campus administration, and aiding in communication
  • Close and Lock campus each night after classes have commenced and the library has closed

General Customer Service Responsibilities:

  • Serve as a key point of contact for ACC campus during the evening shift; providing customer service to the public, students, and faculty for general operations inquiries

Nonessential Functions:  

 

An employee in this position may perform some of these responsibilities on an infrequent basis:

  • Assist with special events and projects as needed
  • Other tasks may be assigned based on contemporary institutional need

Knowledge, Skills, and Abilities:

  • Knowledge of effective customer service techniques with the ability to present oneself and the College in a positive and professional manner
  • Ability to work with and maintain the integrity of confidential information
  • Understanding of confidentiality, FERPA and its application in Student records
  • Knowledge of techniques for identifying problems and determining the most appropriate course of action for their positive resolution
  • Ability to listen actively and demonstrate understanding
  • Ability to make independent judgments, work autonomously, and demonstrate initiative
  • Ability to ask for help when needed and seek answers in a timely and appropriate manner
  • Knowledge and skills to operate a wide variety of standard office equipment (computers, printers, telephone, fax, copy machines, etc.)
  • Ability to work in a typical office environment: ability to use computer, answer phones, and provide excellent customer service with a positive attitude in a highly interactive, constantly changing environment
  • Ability to react calmly and act professionally in high-conflict situations
  • Ability to efficiently and accurately manage a wide variety of detailed information
  • Ability to create atmosphere of mutual trust
  • Ability to work a flexible work schedule including evenings and weekends as needed
  • Ability to obtain certifications deemed necessary for the position
  • Ability to communicate and collaborate with multiple campus departments
  • Maintain a clear understanding of LCCC policies for campus inquiries

Physical/Mental Demands: 

  • To successfully perform the essential functions of this position, an employee must be able to maintain appropriate composure and necessary confidentiality with regard to employee/student data, documents, issues, etc., and respect privacy needs of current and former employees, students, donors, etc.
  • The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required
  • While performing the essential functions of this position a variable work schedule may be required including long work days, evenings, and weekends as needed
  • There may be occurrences of interacting with employees/students, past employees/students, members of the general public, and others who express opinions or may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations
  • While performing the essential duties of this position, an employee would frequently be required to move around the office space as well as within hallways, meeting rooms, and other parts of the campus facilities
  • There may be multiple/daily instances of prolonged personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer monitor
  • An employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds
  • Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus
  • The overall work environment requires the mental ability to shift focal point quickly due to interruptions and an employee must be able to mentally track multiple projects
  • The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds
  • Typical office environment; occasional travel between campuses

Qualifications

 Minimum:

  • High school diploma or equivalent
  • One year experience in one or more of the Essential Function Areas
  • Excellent written communication skills
  • Demonstrated interpersonal communication skills and the ability to work both collaboratively and independently with diverse constituencies
  • Proficiency in a variety of computer applications including Microsoft Office Suite

 Preferred:

  • Associate’s Degree from an accredited institution
  • Work experience in an educational setting, preferably higher education
  • Two or more years of relevant experience
  • CPR and First Aid Certifications

 

 

LCCC DOES NOT SPONSOR H1B VISAS.

 

Equal Opportunity and Affirmative Action Employer

 

Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.

 

The College has a designated person to monitor compliance and to answer any questions regarding the college’s non-discrimination policies:  Please contact: Title IX and ADA Coordinator, Room 205B, Pathfinder Building, 1400 E College Drive, Cheyenne, WY  82007, 307-778-1217,TitleIX_ADA.Coordinator@lccc.wy.edu.

 

http://lccc.wy.edu/

http://www.lccc.wy.edu/about/humanresources