The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming. Our core values include Passion, Authenticity, and the Desire to Make a Difference.
This position is only available for LCCC students enrolled in at least 6 credit hours for the Fall 2018 semester. There are multiple openings under this position. You will need a resume and cover letter to complete your application.
Why Become A Student Ambassador?
As the position of Student Ambassador is a prestigious position on campus, student ambassadors will benefit from their positions by:
LCCC Student Ambassadors are admission ambassadors, tour guides, and orientation leaders combined. These elite students are the face of the College; making a great first impression to all prospective students and their families is imperative. Student Ambassadors assist prospective and current students in the admissions/registration process, help new students acclimate and transition, provide support at campus-wide events, and promote the image of Laramie County Community College and the LCCC experience to students, faculty, staff, and the community in various ways.
This position is an active member of the Admissions Team. The direct reporting relationship is to an Admissions Representative or Student Hub Coordinator, as assigned by the Director of Admissions.
Screening Date: Position open until filled, screening to begin immediately.
Start Date: May 14th, 2018 and August 1st, 2018
Compensation: $10.03/hr., commensurate with experience.
Attend all ambassador meetings and trainings (schedule TBD; varies by semester)
Participate in the LCCC Student Leadership Institute, which may include a 3-day retreat during August prior to the semester beginning and various events throughout the academic year
Provide general information and directions to visitors, students, faculty, and staff
Be knowledgeable about college services and programs in order to provide referrals for new and prospective students
Assist students with understanding academic offerings and requirements
Serve as an initial point-of-contact for students approaching the LCCC Student Hub in order to direct them to the appropriate resource. Often, this may involve approaching students/visitors and initiating conversation with them in order to provide assistance
Be proactive in providing assistance to new and current students in utilizing and learning about their student portal and the functions/transactions that they can accomplish through their portal
Provide informative, dynamic campus tours to prospective students, families, community members, and employment candidates of LCCC
Answer a multi-line telephone system and respond to inquiries, which may include problem-solving, answering common questions, and transferring calls as needed
Use professionalism, courtesy, and high-level customer service skills in dealing with all walk-in and phone traffic in the work area
Contribute and interact positively and persuasively with new and prospective students and their families
Maintain a welcoming and clean environment within the work area and around campus as appropriate, conducive to providing prospective students with a great first impression at LCCC and indicative of the quality of LCCC’s service and programs
Positively portray the LCCC experience, including participation in campus outreach and marketing efforts for recruitment
Serve as a positive role model for prospective and current students and the community
Work at campus and community events as assigned to assist with college outreach and recruitment (including but not limited to phone-a-thons, orientation sessions, career fairs, college/transfer fairs, local high school recruitment visits, etc.)
Engage in campus involvement (attending at least 5 campus events each semester)
Serve as Orientation Leaders
Be present at Orientation sessions to provide assistance, which includes: creating folders for Orientation, helping with set-up and check-in, mingling with attendees and their guests, presenting portions of Orientation content.
Provide organizational and administrative support to orientation initiatives
Provide organizational and administrative support to the Admissions office, the Student Hub, and other campus offices as requested
Contribute to social media by posting content (photos, statuses, blogs) through LCCC’s social media outlets that help further the Admissions office mission, and LCCC’s overall Mission, Vision, & Values
Be reliable, flexible, and punctual
Present themselves professionally, to include professional attire during work hours (LCCC attire, some of which may be provided by the office of Admissions, or business casual dress)
Knowledge, Skills, and Abilities:
Student Ambassadors are encouraged to be active in campus life, but discouraged from holding multiple leadership roles on campus. Student Ambassadors that are unable to fulfill their responsibilities as a Student Ambassador due to other leadership roles on campus are subject for dismissal at the supervisor’s discretion
LCCC DOES NOT SPONSOR H1B VISAS
Equal Opportunity and Affirmative Action Employer
Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.
The College has a designated person to monitor compliance and to answer any questions regarding the college’s non-discrimination policies: Please contact: Title IX and ADA Coordinator, Room 205B, Pathfinder Building, 1400 E College Drive, Cheyenne, WY 82007, 307-778-1217,TitleIX_ADA.Coordinator@lccc.wy.edu.