Laramie County Community College

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Director, Residential Living

Director, Residential Living

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The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming.  Our core values include Passion, Authenticity, and the Desire to Make a Difference. 


Both a cover letter and a resume indicating how you meet the minimum and preferred qualifications for this position are required. You can upload these documents when you create an applicant profile.


Job Summary:

The Director of Residential Living is a full-time, 12-month, live-in professional position responsible for the overall coordination of the Residential Living and Learning Program and the supervision of the on-campus housing complex of approximately 276 resident students.  The Director provides direct supervision to of approximately 15 Resident Advisors and on-call response to the 276 students who live on campus.  This is a live-in position that is necessary to maintain the integrity of the Residential Living and Learning program.  The Director will oversee programming in the Residence Halls and assist with all campus events and activities designed to provide a co-curricular experience for students.  The Director of Residential Living will oversee the student disciplinary process within residential living and assist with other LCCC student conduct cases. The Director of Residential Living will also serve on the campus Behavior Intervention Team and manage a case-load of students needing non-conduct related assistance.

LCCC in its strategic plan has identified important Core Values and Aspirational Values, which are inherent in the cultural fabric of the College.  The person fulfilling this role is expected to bear these qualities and advocate for them.


Other tasks may be assigned based on contemporary institutional need.


Compensation:  This is a Managerial 2 position. Starting Salary: $49, 860-$57, 339.

Please visit our website for detailed information about benefits. LCCC Salaries & Benefits.


Priority Screening Date: Position is open until filled. For full consideration, apply by March 26th, 2018.


Starting Date: As soon after hiring process as practical.


For information about Cheyenne, visit

Essential Functions

  • Serve as a member of the Student Life Team; contribute to planning and execution of campus-wide student development initiatives
  • Assist with Student Life and Student Services programs including Welcome Week, Homecoming, campus-wide programming, SOAR banquet, etc.
  • Encouraging student involvement in a positive residence hall community, which promotes academic success, social connections, and personal growth for all members
  • The Director of Residential Living implements the Residential Living and Learning Mission and academic plan through the oversight of the comprehensive living and learning environment in the on-campus residence area
  • Designing, establishing and maintaining an organizational structure and staffing to effectively accomplish community development goals; recruiting, hiring, training, supervising and evaluating Residence Hall staff
  • Training, supervising, and evaluating the job performance of 10 resident assistants and one community maintenance assistant
  • Coordinating with campus departments to complete necessary forms, procedures, meetings, and documentation related to the operations for the Residential Living program
  • Providing weekly group meetings, one on one meetings with staff, in-service staff training, and staff recruitment and selection
  • Acting as a resource for students, faculty, staff, and parents as well as providing related support to residents as needed
  • Maintaining Residential Living budget and reporting necessary information to campus departments
  • Preparing monthly and end of year reports addressing the development of the community
  • Leading and/or serving on Student Services committees
  • Providing policy enforcement in residential living as well as assisting with campus policy enforcement
  • Updating the Residential Living Application, Contract, and Guide to Residence Hall Living annually
  • Occupancy management, including but not limited to check-in and check-out activity, roster verification, room consolidation, the coordination of summer and conference housing etc.
  • Implementing prescribed community development model
  • Assessing needs of residents and providing additional programming as needed to promote a positive living and learning environment
  • Serving as an ally and advocate for students of diverse backgrounds, cultures, lifestyles, etc.
  • Maintaining departmental websites and portals
  • Monitoring physical condition of the Residential Living and Learning Complex and reporting work appropriately and on time to Physical Plant per established procedures
  • Overseeing the assessment and payment for damages during check-outs and throughout the year
  • Overseeing the scheduling of hall/area facilities
  • Advocating for the ongoing improvement of the area through summer construction projects and furniture updates/replacement

Nonessential Functions:  

An employee in this position may perform some of these responsibilities on an infrequent basis.

  • Assist with student life and student services programs including orientation, week of welcome, COLS1000, collaborative programming weeks, graduation, etc.
  • Attend continuous development events such as trainings, conferences, and certifications; overnight travel may be required

Knowledge, Skills, and Abilities:

  • Knowledge and ability to train, motivate, schedule, coordinate and monitor Residence Life student staff
  • Ability to make independent judgments, work autonomously and demonstrate initiative
  • Ability to work in a professional environment, develop, and nurture relationships across all demographics on campus
  • Availability to work evening and weekend hours as needed
  • Ability to maintain confidentiality and discretion
  • Ability to think critically, make good decisions and defend decision making in a reasonable, effective manner
  • Knowledge and skills to operate a wide variety of standard office equipment and programs (computers, printers, telephone, fax, copy machines, Outlook, Excel, Word, etc.)
  • Understanding of database software
  • Knowledge and experience of other cultures and customs
  • Comprehensive knowledge of available college and community resources
  • Contemporary knowledge of effective supervision principles and the ability to apply in a professional team environment
  • Knowledge of relevant college policies, procedures and practices with the ability to answer questions and/or interpret in order to apply these policies and procedures correctly in various situations
  • Knowledge of effective customer service techniques with the ability to present one’s self and the college in a positive and professional manner
  • The ability to create and implement programmatic strategic operational plans enhancing and providing services within Student Life as well as the LCCC organizational mission, vision, and values
  • Ability to react calmly and act professionally in emergency or high conflict situations.
  • Ability to appropriately manage access to confidential information requiring considerable judgment and discretion
  • Knowledge and ability to supervise employees including time clock approvals, completing necessary forms, completing performance feedback, providing development opportunities, and collaborating with HR on disciplinary action when necessary
  • The ability to build strong campus relationships with the community and partnerships
  • The ability to work collaboratively with other campus departments in order to provide comprehensive services and programs
  • The ability to receive constructive feedback and make improvements to work practices and programs based on the feedback

Physical/Mental Demands: 

·         To successfully perform the essential functions of this position, an employee must be able to maintain appropriate composure and necessary confidentiality with regard to both past and current employee, student, and donor data; documents; issues; etc., and respect privacy needs of employees, students, donors

  • The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required
  • While performing the essential functions of this position a variable work schedule may be required including long work days, evenings, and weekends as needed
  • There may be occurrences of interacting with employees and/or students, past employees and/or students, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations

·         While performing the essential duties of this position, an employee would frequently be required to move around the assigned work areas as well as within hallways, meeting rooms, and other parts of the campus facilities

  • There may be multiple/daily instances of prolonged sitting, standing, and personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer monitor

·         An employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds to perform essential position functions

·         Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus

  • The overall work environment requires the mental ability to shift focal point quickly due to interruptions; an employee must be able to mentally track multiple projects and tasking as well
  • The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds



  • Bachelor’s degree in education, student services, counseling or related field of study from an accredited institution
  • Two years of direct experience in Residential Living, Learning, and Housing with supervisory and leadership responsibilities
  • Prior experience in counseling, conflict mediation, or student services



  • Master’s degree in higher education, student services, counseling or related field of study from an accredited institution
  • Prior experience as a Residential Living Director
  • Completion of Title IX training and experience with judicial software such as Maxient
  • Training in crisis management





Equal Opportunity and Affirmative Action Employer


Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.


The College has a designated person to monitor compliance and to answer any questions regarding the college’s non-discrimination policies:  Please contact: Title IX and ADA Coordinator, Room 205B, Pathfinder Building, 1400 E College Drive, Cheyenne, WY  82007, 307-778-1217,