Laramie County Community College

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Project Assistant, TRIO Student Support Services (Part-time)

Project Assistant, TRIO Student Support Services (Part-time)

ID 
2017-2172
# of Openings 
1
Job Location 
US-WY-Cheyenne
Posted Date 
9/26/2017

More information about this job

Overview

The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming.  Our core values include Passion, Authenticity, and the Desire to Make a Difference. 

 

Job Summary: 

Core responsibilities of this position include:

The Project Assistant, TRIO Student Support Services (SSS) is a part-time, non-benefited position and is federally funded through a grant program focused on assisting college students who are first generation, low income, and/or have disabilities. The TRIO SSS Project Assistant will be responsible for providing technical support for grant activities, with specific empasis on accuracy in data collection, documentation, and reporting. This position is grant funded on a five year cycle (2015-2020) at 15 to 18 hours per week.

 

LCCC in its strategic plan has identified important Core Values and Aspirational Values, which are inherent in the cultural fabric of the College.  The person fulfilling this role is expected to bear these qualities and advocate for them.    http://lccc.wy.edu/StrategicPlan/index.aspx#goal1

 

 

Other tasks may be assigned based on contemporary institutional need.

 

Compensation: $13.02/hr. Commensurate with experience.

 

Screening Date:  Position is open until filled. 

 

Start Date: As soon after screening as practical.

 

Essential Functions

Essential Functions:  

Data Assistance

  • Conduct quarterly file audits to ensure all student files have documentation required by grant
  • Input all relevant student information into the grant tracking system
  • Update student information as needed
  • Perform regular reviews of data for accuracy
  • Assist with compiling Annual Performance Report

Customer Service

  • Utilize social media to remind participants of upcoming events
  • Answer phone calls and respond to emails during peak times, providing basic information about the program and arranging appointments with the TRIO Advisor or Director
  • Make reminder phone calls to students regarding upcoming appointments
  • Assist in developing information materials for students
  • Conduct program information sessions and initial interviews

 

Nonessential Functions:  

An employee in this position may perform some of these responsibilities on an infrequent basis:

  • Contact local colleges and universities to help arrange campus visits
  • Assist Director with grant evaluation plan
  • Provide administrative assistance for workshops and lunch training sessions
  • Attend required training and development opportunities
  • Attend program, department, division and college meetings as required

Knowledge, Skills, and Abilities:

  • Knowledge of: Higher Education culture; academically at-risk student populations; college transfer process, college-level academic success strategies; Federal grant compliance; and financial aid, scholarship application, and disbursement processes
  • Skills in: High level of organization and attention to detail; effective and strength-based interpersonal communication; conflict mediation; team-oriented work ethic; general computer skills and Student Information Systems; database management; high level of professionalism; high degree of confidentiality
  • Abilities in: provide leadership, work in a highly collaborative team setting; mentoring, coaching, and networking
  • Working knowledge and ability with personal computing applications – specifically Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint), Adobe products (e.g., Reader, Professional), as well as database management systems
  • Ability to read and interpret instructions in oral, written, or diagrammatical form (e.g., a flow chart of a process)
  • Ability to read, interpret and consider possible applications of business literature and legal documents
  • Skills and abilities to perform as an organized, self-starter, and able to handle expeditiously, accurately, and confidentially the rapid receipt of communications from all sources—written, email, voice mail, one-on-one with attention to detail; able to act on own initiative while exercising reasonable judgment
  • Excellent customer service skills; ability to communicate clearly with a variety of people, in one-to-one and small group settings – either face-to-face, by telephone, or by other electronic means – ability to communicate in an informative manner, effectively listen, and be able to handle escalating situations with concern and confidence
  • Ability to support time-based requests; able to function effectively in a multi-tasking, fast-paced environment with deadlines, frequent interruptions, and some interpersonal pressure
  • Ability to deal effectively and professionally with people; proven capabilities in establishing appropriate professional rapport, with courtesy and tact, to accurately determine others needs, collect necessary information, and follow-through when requested
  • Ability to respond to common inquires from college faculty and staff, regulatory agencies, vendors, regional business community, and others as may be necessary
  • Knowledge of basic office equipment including (but not limited to) personal computer and associated peripherals, fax machine, multi-line telephone, voice recorders, and other electronic devices
  • Demonstrate strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community

Physical/Mental Demands: 

·         To successfully perform the essential functions of this position, an employee must be able to maintain appropriate composure and necessary confidentiality with regard to both past and current employee, student, and donor data; documents; issues; etc., and respect privacy needs of employees, students, donors

  • The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required
  • While performing the essential functions of this position a variable work schedule may be required including long work days, evenings, and weekends as needed
  • There may be occurrences of interacting with employees and/or students, past employees and/or students, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations

·         While performing the essential duties of this position, an employee would frequently be required to move around the assigned work areas as well as within hallways, meeting rooms, and other parts of the campus facilities

  • There may be multiple/daily instances of prolonged sitting, standing, and personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer monitor

·         An employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds to perform essential position functions

·         Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus

  • The overall work environment requires the mental ability to shift focal point quickly due to interruptions; an employee must be able to mentally track multiple projects and tasking as well
  • The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds

 

Qualifications

Minimum:

  • Associate’s degree from an accredited institution in a related field of study (i.e. Education, Business, Public Administration, etc.)
  • Two (2) years of experience in a customer service setting
  • One (1) year of experience with confidential/sensitive data collection and data entry

Preferred:

  • One (1) year of employment experience in a higher education environment
  • One (1) year of experience working with the population served by TRIO Student Support Services

 

LCCC DOES NOT SPONSOR H1B VISAS.

  

Equal Opportunity and Affirmative Action Employer

 

Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.

 

The College has a designated person to monitor compliance and to answer any questions regarding the college’s non-discrimination policies:  Please contact: Title IX and ADA Coordinator, Room 205B, Pathfinder Building, 1400 E College Drive, Cheyenne, WY  82007, 307-778-1217,TitleIX_ADA.Coordinator@lccc.wy.edu.

 

http://lccc.wy.edu/

http://www.lccc.wy.edu/about/humanresources