Laramie County Community College

  • Student Planning and Success Peer Advisor

    Job Location US-WY-Cheyenne
    Posted Date 2 years ago(8/10/2017 5:33 PM)
    # of Openings
  • Overview

    The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming.  Our core values include Passion, Authenticity, and the Desire to Make a Difference. 


    Job Summary:


    The position of Peer Advisor for Student Planning and Success is a part-time, non-benefited, position for LCCC students eligible for the Federal Work Study program. This position supports the Student Planning and Success department through providing administrative assistance, customer service, assisting in providing advising and mentorship, and assisting with program projects as assigned. Specific tasks include but are not limited to answering and returning phone calls; greeting visitors; organizing and distributing office supplies, scheduling appointments; entering data; communicating and coordinating with other department team members; providing support to students seeking guidance and information; and attending meetings and events as needed.

    LCCC in its strategic plan has identified important Core Values and Aspirational Values, which are inherent in the cultural fabric of the College.  The person fulfilling this role is expected to bear these qualities and advocate for them.


    Compensation: $10.03 per hour.


    Screening Date: For full consideration, please apply by August 21st. 


    Start Date: As soon after screening as practical.


    Essential Functions

    Essential Functions:  

    • Provide front desk administration duties including, but not limited to: answering phones, returning phone calls, scheduling appointments, putting together office materials, etc.
    • Greet all visitors in a professional manner; assess visitor needs and provide the applicable information or route to the correct team member for assistance
    • Represent the Career Center during campus tabling events and career specific events including setup, tear down of the promotional table and supplies
    • Assist with Career Center marketing strategies (website, social media, videos, and print materials)
    • Assist with daily office tasks including entering data, organizing files, and maintaining a clean and welcoming work environment
    • Collaborate and communicate with other team members on current projects, inquires, and tasks to meet student needs
    • Assist with advising of students inquiring about career paths or job opportunities through providing available resources, information, and coordinating with necessary team members for scheduling advising sessions
    • Advise students concerning basic course registration questions
    • Answer questions about navigating the advising and career center websites
    • Answer basic academic and career questions via phone and in-person
    • Advise students concerning Student Planning and Success services and resources during campus events

    Nonessential Functions:  

    An employee in this position may perform some of these responsibilities on an infrequent basis

    • Occasionally assist with job postings and employer correspondence
    • Other projects as assigned
    • Attend continuing educational opportunities or trainings as deemed necessary

    Knowledge, Skills, and Abilities:

    • Strong communication skills with the ability to clearly present information verbally and orally in individual or group settings
    • Ability to manage and complete projects or events in work or school
    • Ability to work independently as well as collaborate and share innovative ideas
    • Ability to work a flexible schedule to attend important events on campus
    • Desire to take initiative and creatively engage in projects
    • Excellent customer service skills; ability to communicate clearly with a variety of people, in one-to-one and small group settings – either face-to-face, by telephone, or by other electronic means; ability to communicate in an informative manner, effectively listen, and be able to handle escalating situations with concern and confidence
    • Ability to read and interpret instructions in oral, written, or diagrammatical form (e.g., a flow chart of a process). Ability to read, interpret and consider possible applications of campus policy and campus documents
    • Working knowledge and ability with personal computing applications – specifically Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint), Adobe products (e.g., Reader, Professional)
    • Skills and abilities to perform as an organized, self-starter, and able to handle expeditiously, accurately, and confidentially the rapid receipt of communications from all sources—written, email, voice mail, one-on-one with attention to detail
    • Ability to support time-based requests; able to function effectively in a multi-tasking, fast-paced environment with deadlines, frequent interruptions, and some interpersonal pressure
    • Knowledge of basic office equipment including (but not limited to) personal computer and associated peripherals, fax machine, multi-line telephone, voice recorders, and other electronic devices

    Physical/Mental Demands: 

    ·         To successfully perform the essential functions of this position, an employee must be able to maintain appropriate composure and necessary confidentiality with regard to both past and current employee, student, and donor data; documents; issues; etc., and respect privacy needs of employees, students, donors

    • The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required
    • While performing the essential functions of this position a variable work schedule may be required including adjusting the work schedule and hours to meet the department events and needs
    • There may be occurrences of interacting with employees and/or students, past employees and/or students, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations

    ·         While performing the essential duties of this position, an employee would frequently be required to move around the assigned work areas as well as within hallways, meeting rooms, and other parts of the campus facilities

    • There may be multiple/daily instances of prolonged sitting, standing, and personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer monitor

    ·         An employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds to perform essential position functions

    ·         Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus

    • The overall work environment requires the mental ability to shift focal point quickly due to interruptions; an employee must be able to mentally track multiple projects and tasking as well
    • The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds



    • High school diploma, GED, or equivalent
    • Current LCCC Student and eligible for Federal Work Study


    • Previous campus/community involvement (including student groups, departments, and/or community initiatives)
    • One (1) year work experience in an office setting or in an administrative capacity




    Equal Opportunity and Affirmative Action Employer


    Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.


    The College has a designated person to monitor compliance and to answer any questions regarding the college’s non-discrimination policies:  Please contact: Title IX and ADA Coordinator, Room 205B, Pathfinder Building, 1400 E College Drive, Cheyenne, WY  82007, 307-778-1217,



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